Practice Performance Manager Job at Arch Dental, Chicago, IL

  • Arch Dental
  • Chicago, IL

Job Description

Pure Dental Spa is committed to providing exceptional dental care while creating a relaxing and comfortable environment for our patients. Our dedication to quality service and patient satisfaction drives our continuous growth and success. We are looking for a dynamic and results-driven Practice Performance Manager to join our team and help us achieve new heights.

The Practice Performance Manager will play a crucial role in optimizing operations, enhancing the patient experience, and driving growth across our multiple locations. This role requires a strategic thinker with strong leadership and analytical skills to oversee the efficiency, productivity, and profitability of our dental practices.


  • Health Insurance

  • Dental Work

  • 401(k) Retirement plan

  • Paid Time Off

  • 1 Hour lunch

  • Mentorship

  • Bonus System

  • Training on site

  • Uniform Reimbursement


  • Analyze, develop, and implement strategies to improve practice efficiency, productivity, and profitability.

  • Review and follow systems to ensure operational efficiency.

  • Track expenses and oversee financial management to ensure profitability.

  • Analyze Key Performance Indicators (KPIs) for each practice such as collection ratio, patient retention rate, cancellation rate, new patient percentage, and treatment acceptance rate. Identify areas for improvement and implement effective solutions.

  • Oversee and optimize the patient scheduling process to maximize productivity and patient satisfaction.

  • Conduct and lead regular monthly meetings with Office Leads to review performance and strategize improvements.

  • Assist in hiring, training, and performance evaluation for team members.

  • Collaborate with the Business Improvement Team (BIT) and other key stakeholders to drive practice growth and success.

  • Implement strategies to enhance the patient experience from appointment scheduling to treatment completion and payment.

  • Ensure practice systems are completed using best practices to provide high-quality patient care.


  • Bachelor's degree in healthcare administration or a related field (Master’s degree preferred but not required).

  • Reliable transportation to all offices

  • Experience in multi dental practice management.

  • Strong leadership and communication skills.

  • Analytical and problem-solving skills.

  • Financial management expertise.

Job Tags

Full time,

Similar Jobs

Kimball Union Academy

Assistant Athletic Director Job at Kimball Union Academy

 ...position provides administrative leadership and management to the Athletics Department. ABOUT THE POSITION Responsibilities include, but are not limited to: Assist the Athletic Director in supervising athletic programs, including recommending... 

The University of Texas Southwestern Medical Center

Digital Content Manager Job at The University of Texas Southwestern Medical Center

 ...Communications, Marketing, and Public Affairs (CMPA), the Digitial Content Mobile Manager is responsible for managing components of UT Southwesterns patient-oriented web applications and other digital solutions. The Mobile Manager will collaborate with CMPA teams and... 

Stokes Toyota Hilton Head

Entry Level Apprentice Technician Job at Stokes Toyota Hilton Head

Stokes Automotive is looking for an Entry Level Apprentice Technician to join our growing team! This position is designed to be the starting...  ...benefits to help you take the first step in your career: * Paid tuition (Toyota E.L. Program)* Sign on bonus* Tool... 

Shift Day

Practice Manager Job at Shift Day

 ...wide range of conditions using advanced technologies and minimally invasive techniques. Website: The Practice Manager is a key employee of STHS Clinics who assists our Practice Administrators from an operational standpoint. They help to run the... 


Remote QA Analyst - Manual - Leading Pharmacy SaaS! Job at CyberCoders

 ...end-to-end test plans, managing plan activities, ensuring objectives are met and confirming solutions function as expected. The Quality Assurance Analyst will work with engineering, product and QA teams to enhance and advance testing efforts. What You Need for this...