Remote Customer Support Specialist Job at Bitfinex, Remote

dzc4UmtLNi9aTzJuZ3oybmxJR21jbFVJQnc9PQ==
  • Bitfinex
  • Remote

Job Description

Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and have a disposition of confidence towards challenging technical feats, we want to talk to you.

We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute to our vision.

Key responsibilities:

  • Effectively handles inquiries and requests from corporate and professional traders
  • Continuously upgrade skill sets
  • Lead by example to demonstrate full ownership of outstanding customer service
  • Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives
  • Cross-team interactions

Job requirements:

  • You must be able to work independently with minimum supervision, flexible as to working arrangements and hours, and confident in making decisions in accordance with Bitfinex’s practice.
  • Experience and a deep interest in working with Finance, Mathematics or Statistics
  • Good understanding of trading and derivatives markets
  • Strong analytical ability
  • Experience in customer relations, ability to handle requests and inquiries is essential
  • Excellent communication skills in English
  • Passionate about cryptocurrency and blockchain world
  • Detail-oriented
  • Security and privacy focus
  • Familiar with Office Suites (especially Excel)

Jobicy job ID: 105450

Job Tags

Remote job, Full time, Flexible hours,

Similar Jobs

Central Michigan University

Assistant / associate athletic director / - services Job at Central Michigan University

 ...Full job description ASSISTANT / ASSOCIATE ATHLETIC DIRECTOR / STUDENT-ATHLETE SERVICES Position Number: S-3364 Position Summary: Academic Coordinator for revenue generating teams and other assigned sports; assists with student-... 

RPG LLC

Entry Level Sales Job at RPG LLC

 ...Entry Level Sales Opportunity in Omaha, NE! Location: Relocation Opportunity to Omaha, NE (Full relocation package provided) Our client, a top-tier provider of residential pest control services, seeks a motivated individual to join their team as an Entry Level Sales... 

Get It Recruit - Hospitality

Executive Recruiter - Remote | WFH Job at Get It Recruit - Hospitality

 ...The Opportunity: We're seeking a strategic and skilled Executive Recruiter to join our Talent Acquisition team. In this role, you'll play...  ...Professional development opportunities - Flexible work arrangements (remote work possible) Physical Requirements and Work Environment:... 

Nesco Resource

Accounting Assistant Job at Nesco Resource

 ...Our Danbury area client has an immediate temporary need for an Accounting Associate. This assignment is for 3-6 months and can start as soon...  ...and preparing invoices/billing, send checks, ACH emails. Assist with data entry, scanning, filing, organizing etc... Respond... 

Jimmy John's

Delivery Driver Job at Jimmy John's

 ...together as a family because let's be honest, nobody can compete with the Rockstars of Jimmy John's. Calling all Go-Getters. As a Delivery Driver, you will ensure that delivery orders are accurate and will deliver products to customers in a safe and courteous manner....