Medical Receptionist Phone Operator Job at Tennessee Valley Bone and Joint, Cleveland, TN

  • Tennessee Valley Bone and Joint
  • Cleveland, TN

Job Description

Tennessee Valley Bone and Joint is seeking a medical phone operator, Greeting Specialist, to assist with Scheduling of appointments , C ollecting patient information, and Managing communications with doctors, clinical, and clerical team, patients, vendors, and third-party payers.



  • Value Honesty, Integrity, & Accountability
  • Value Team and Respect Consumers
  • High School Diploma
  • One year experience in a medical office, hospital, or billing center
  • Understand Insurance and Benefits terminology
  • Have strong problem-solving and decision-making abilities
  • Knowledge of medical office procedures and terminology is a plus
  • Excellent verbal and written communication skills


  • Answering Phones
  • Routing Phone Calls
  • Schedule New and Existing Patients
  • Check Insurance Benefits
  • Collect & Post Payments
  • Assist Clerical Team with Registration and Check-Out as needed
  • All other Duties as Assigned


  • Medical, Dental, Holidays Paid, Paid Time Off Earned, & Excellent Retirement Benefits Available.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by management to meet the ongoing needs of the organization.

Please send resume with compensation requirements to or apply @ 


No 3rd party recruiters or phone calls, please. 

About Tennessee Valley Bone and Joint:

Welcome to Tennessee Valley Bone and JointOur Mission is to Provide Professional Expertise in Orthopedic Care. Our providers and staff are committed to excellence in the treatment of patients with musculoskeletal injuries “Giving you Mobility at home, at work, and at play”Tennessee Valley Bone and Joint is a multifaceted orthopedic practice. Choosing a specialist for your care is very difficult, therefore our physicians and staff are dedicated to making your decision as easy as possible. If you have any questions, always feel free to contact our office and our trained staff will assist you in any way possible.

Job Tags

Holiday work, Full time,

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