IT Service Management Engineer Job at LaSalle Network, La Vergne, TN

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  • LaSalle Network
  • La Vergne, TN

Job Description

LaSalle Network is currently partnering with a leading provider of publishing solutions to hire an IT Service Management Engineer . This person will be responsible for administering, troubleshooting, automating and optimizing Jira, Confluence and Opsgenie. This full time direct hire position requires a 3 day onsite presence in La Vergne, TN.

IT Service Management Engineer Responsibilities:
  • Installs, configures, maintains and troubleshoots Atlassian applications (Jira, Confluence, OpsGenie) on Linux servers
  • Manages ITSM tools, including configuration, user access, workflows, plugins, upgrades and patching
  • Develops automation scripts using PowerShell, JavaScript, Bash, etc.
  • Monitors system health, performance and capacity, proactively resolving issues
IT Service Management Engineer Requirements:
  • Extensive experience engineering and managing Jira, Confluence and Opsgenie
  • Proficient in Linux server administration
  • Preferred experience with the O365 suite, particularly administering Teams and SharePoint
  • Strong ability to interface with business units, understanding and assessing the impact of system change requests on the overall environment
  • 5+ years of technical experience
If you are interested in this opportunity and meet the qualifications, please apply today!

Thank you,

Meredith Metzger
Project Manager – Technology Services
LaSalle Network

Job Tags

Permanent employment, Full time,

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