Job Description
Job Summary
Under the direction of the Director of Health Information Services (HIS) / Privacy Officer, the HIS Manager is responsible for the direct oversight of the medical record department's operation to ensure accurate and reliable patient information management that complies with data and privacy regulations and AAAHC accreditation standards. Manages and leads 6 HIS staff in the day-to-day performance of their jobs, including training, coaching, helping, and sharing knowledge to ensure that the department and HUHS meet their operational goals and objectives. Keeps the Director updated on all operational issues that arise and involves the Director when clarification is needed and, with direction, resolves most problems and/or recommends solutions. Assists the Director in interviewing and hiring new staff, assessing professional development needs, and identifying opportunities to meet goals and objectives related to those needs.
Position Description
Privacy Compliance and Education
- Participates in the monitoring activities that investigate, track, and report inappropriate access and disclosure of protected health information with the Director. Monitors patterns of inappropriate access and/or disclosure of protected health information and follows up as appropriate and decided by the Director.
- In collaboration with the Director, ensures that organization maintains appropriate privacy and confidentiality consents, authorization forms and information notices and materials reflecting current organization and legal practices and requirements.
- Facilitates and promotes activities to foster information privacy awareness.
- Maintains Federal and State privacy laws and accreditation standards.
Committee Participation
- Contributes to HUHS-wide goals by being creative, collaborative, and service oriented as well as by participating in committees on performance improvement projects.
- Participates in the Medical Records Committee (MRC) with the Director and has responsibility for scheduling and preparing the agenda and minutes.
- Ad hoc member of the Safety Event Team including assignment of all HIPAA Privacy events for investigation, mitigation, follow-up, and resolution with involved parties.
Leadership/Management
- Managing Performance: Provides on going supervision to staff and provides regular performance feedback. Participates in staff evaluations and performance reviews for staff per HUHS guidelines.
- Developing Others: Plans and supports the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
- Teamwork: Works effectively with team/work group or those outside formal line of responsibility to accomplish organizational goals; takes actions that respects the needs and contributions of others; subordinating own objectives to those of the team. Fosters a positive attitude among staff. Creates and contributes to departmental and HUHS wide teamwork by motivating staff to work effectively together.
- Building Rapport & Relationships: Initiates and develops relationships with others as a key priority; treats others with respect; actively listens to ideas; is approachable. Perceives one's impact on others; perceives and reacts to the needs of others.
- Staffing: Maintains adequate staffing service levels for all areas of responsibility. All new staff are oriented within the established time frame.
- Change: Willingly anticipates and effectively manages change. Identifies and clearly defines problems, evaluates, and weighs alternatives, works effectively to remove barriers and implements solutions.
- Political Savvy/Conflict Resolution: Develops effective relationships with others; understands the agenda and perspective of others; recognizes and effectively balances the interests and needs of one's own group with those of other groups. Resolves conflicts effectively and supports decisions.
- Initiative: Demonstrates initiative and contributes to HUHS wide goals by being creative, collaborative, and service oriented as well as by participating in HUHS committees on performance improvement projects.
- Diversity: Appreciates and leverages the capabilities, insights, and ideas of all individuals; works effectively with individuals of diverse style, ability, and motivation.
Basic Qualifications
- Bachelor's degree or equivalent work experience required. Minimum of 3 years of supervisory.
Additional Qualifications and Skills
- RHIA or RHIT certification or currently working towards these credentials.
Additional Information
Compliance:
- Adheres to the expectations and professional responsibilities.
- Employs the standards, practices, and procedures of department.
- Reports non-compliance incidents to the supervisor, manager, and/or Compliance Officer.
Finance:
Collaborates with the Director when planning yearly staffing, operating, and capital budgets.
Other:
- Requires a pre-employment reference and background screening.
- Harvard University is unable to provide work authorization and/or visa sponsorship.
- 90-day O&R period.
Work Format
On-Site
Commitment to Equity, Diversity, Inclusion, and Belonging Harvard University Health Services is committed to fostering a diverse, inclusive, and equitable workplace in which all employees feel valued and have a sense of belonging. These principles are integral to our work and are at the core of who we are. We actively seek applicants with demonstrated commitment and/or experience promoting and fostering a working and learning environment that is supportive of individuals from diverse backgrounds. We welcome, respect, and embrace individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, abilities, beliefs, and values.
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
About Harvard University Health Services
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.
Connections working at Harvard University Health Services
Job Tags
Temporary work, Work experience placement, Visa sponsorship, Work visa,