Job Description

Summary

Situated in the heart of Austin’s 6th street entertainment district and just a short walk from the State Capital, the Driskill has always been the premier location to gather for business and social events.

The Sales, Events & Marketing Coordinator will provide administrative support to the Sales, Events, Planning and Marketing Managers. This will include but not be limited to inquiry management, proposals, generating contracts, creating banquet event orders and billing. This person may also give daily Driskill Hotel Tours to guests. 

The ideal candidate has a friendly demeanor, and will feel comfortable interacting directly with guests over the phone or in person when conducting a site tour.  The Event Coordinator may also be the day-of liaison through event set-up, ceremony and reception. 

The right person will have the ability to learn new computer programs, multitask and complete projects in a timely manner.  This person should demonstrate exceptional customer service and problem-solving skills.

Responsibilities include, but are not limited to: 

• Administrative support to the Sales, Events, Planning and Marketing Team  
• Organizing internal bookings 
• Answering phones while in the office and providing guidance to clients on behalf of Sales, Event and Planning Team 
• Assisting Event Managers with incoming leads
• Effective management of small meetings, under 10 guests
• Prepare group resumes and event orders 
• Positive collaboration with hotel departments and vendors 

BENEFITS |  We  care for people so they can be their  best .

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
• Referral Bonuses - for bringing new members to our team
• 12 Free Room Nights per year at Hyatt Hotels worldwide – after 90 days of service
• Discounted Room Nights for you, your friends and your family – at Hyatt Hotels around the world
• Parking discounts – discounted parking in downtown Austin
• Bus Passes – under $10/month, paid through payroll deduction
• Paid Time Off – Vacation, Sick days and Holiday pay
• Healthcare FSA - saves you money for medical expenses
• Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
• Employee Assistance Program – 24/7 emotional support, legal guidance, personal & financial resources
• Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!

Hyatt/The Driskill is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Proficient knowledge of computer applications
• Prior customer service experience required
• Previous administrative or applicable experience preferred 
• Highly organized and detail oriented with ability to multi-task

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