Job Description

Summary

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork, high standards, and diversity. It’s fitting that we are located at the pinnacle of Vermont

We are looking for a highly motivated Director of Housekeeping to lead our Housekeeping Department. The Director of Housekeeping is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include staff training, inter-department communications, and staff scheduling. The Director of Housekeeping will promote an atmosphere that ensures guest/owner and associate satisfaction.  This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Whether you want to settle down at a property that will keep you creatively engaged or if you like the ability to transfer to other properties in the Hyatt family, we have great career opportunities now.

The Perks:

• Paid Time Off
• Heath Benefits - after 30 days!
• Winter- Ski Pass to Stowe Mountain Resort
• Summer- Golf Membership to Stowe Country Club
• Complimentary and discounted stays at Hyatt Hotels worldwide
• Onsite Fitness Membership
• Employee discounts at the Spa & Restaurant Outlets
• 401(k) Matching
• And much more!

Besides great pay and benefits the work is interesting, challenging and you’ll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.

Proud diversity advocates and EOE.

ESSENTIAL FUNCTIONS:

• Responsible for short- and long-term planning and the management of the hotel’s Housekeeping operations
• Ensure that colleague safety procedures are proactively trained and maintained.
• Ensure that the management team and colleagues receive excellent onboarding and ongoing training.
• Ensure that the departmental costs and expenses are well controlled.
• Coordinate an effective and efficient Payroll Management.
• Train and hold the Housekeeping Management Team accountable for their expenses and profitability.
• Set and manage the annual and monthly operating budgets.
• Manage and oversee inventory management and ordering.
• Conduct frequent and thorough inspections together with the Managers and the Supervisors in Housekeeping related to the standard and cleanliness of the hotel.
• Encourage employees to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.
• Mentor and lead the management team utilizing the Hyatt Leadership Values.

Qualifications

· Bachelor’s degree in hospitality, plus three years of housekeeping leadership experience or the equivalent combination of skills and experience.

· Must speak fluent English. Other languages are a plus.

· Strong computer knowledge, including Microsoft Word/Office.

· Spring-Miller Systems and HotSOS knowledge preferred.

· Previous experience with both the H2B and the J1 visa programs preferred

· Must have a valid driver's license and a clean driving record

· Must be able to:

o Carry or lift items weighing up to 50 pounds and push and or pull approximately 100 pounds

o Frequently stand and move about the facility

o Frequently handling objects and equipment to maintain the facility

o Frequently bend, stoop, and kneel

We welcome you:

Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

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