Data Integrity Specialist Job at Physical Rehabilitation Network, Keller, TX

ejcwVGtxeTVZKytnaURDams0MnJjRkFJQ3c9PQ==
  • Physical Rehabilitation Network
  • Keller, TX

Job Description

Title: Medical Collector
Location: REMOTE (must reside in below states)
Pay : $17-20/hr depending on experience and state

This position reports to the Senior Manager of Revenue Cycle and is responsible for the function of helpdesk management where it pertains to the Raintree System. Responsible for maintaining strict daily and monthly deadlines while guaranteeing accuracy in the building of Raintree libraries. Other responsibilities to include the integrity of login maintenance for websites.

  • Monitor and respond quickly and effectively to requests received through the IT helpdesk by following established routing and workflow procedures.
  • Maintain record of all helpdesk tickets, including telephone calls, sessions, e-mail, etc. with up to date information on ticket progress
  • Elevate complex issues/problems to appropriate resources, including third-party vendors, track progress, follow up as required to ensure timely resolution.
  • Maintain the Payor, Referral and Provider tables in Raintree.
  • Provide support to the end users of Raintree.
  • Provide timely responses to individuals in need of logins to Payor websites.
  • Manage the login process and guarantee that logins are not shared, and that exiting employee’s logins are terminated timely.
  • Provide support for internal billing software.
  • Utilize and update an internal knowledge base to ensure understanding and comprehension of reported problems including commons troubleshooting steps.
  • Adheres to performance standards, company policies and procedures, as they relate to department
  • Other duties as assigned by Supervisor.

 

Specifications  Knowledge and Abilities:

  • High School diploma or equivalent certification.
  • Minimum of 1 year experience within the healthcare industry preferred.
  • Ability to work independently with minimal supervision.
  • Excellent communication, organizational, and collaborative problem-solving skills
  • Excellent service demeanor to support the technical needs of a user group with minimal technical knowledge.
  • Ability to absorb information quickly.
  • Ability to maintain Department deadlines.
  • Ability to prioritize and handle multiple tasks and projects concurrently.

 

Experience

  • Computer Skills a must
  • Healthcare experience preferred

Job Tags

Remote job,

Similar Jobs

University of Washington

Open Rank Faculty Position without tenure (WOT), Department of Pediatrics, Division of Neonatology | University of Washington Job at University of Washington

 ...The Division of Neonatology, Department of Pediatrics at the University of Washington/Seattle Children?s Hospital is seeking five full-time neonatology providers to join our faculty. The candidate will be a full-time faculty member at the Assistant Professor, Associate... 

Never Ending Travels

Remote Travel Agent Job at Never Ending Travels

Are you passionate about travel and helping others plan their dream vacations We have an exciting opportunity for you to become a Remote Vacation Planner. This role allows you to combine your love for travel with the freedom of working remotely. Have you been booking travel...

CareerVite

Bilingual Japanese Information Management Researcher Job at CareerVite

 ...collected information and extract useful information, conduct further research if necessary to prepare the newsletters to distribute to the...  ...Drive, reports promptly to the Banks Secrecy Act Officer and Legal Department all potentially suspicious activities of which the... 

Goodwin Recruiting

Siding Installer Job at Goodwin Recruiting

 ...Are you a skilled siding installer looking to join a growing construction company that treats its employees with respect? If so, this could be the role for you. Siding Installer Benefits: ~ Targeting $26-$33/hr ~100% Paid Medical, Dental, Vision with very low... 

Tonti

Leasing Agent Job at Tonti

 ...We are looking for experienced Leasing Agents to present and lease property to prospective residents. The goal is to scout potential clients...  ...terms and conditions and close deals Proven working experience as a leasing agent Proven track record of successful sales...