Customer Service (remote work , no vaccination required) Job at Path Arc, Carlsbad, CA

  • Path Arc
  • Carlsbad, CA

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution


  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Remote job, Full time, Work from home, Flexible hours,

Similar Jobs

University of Pennsylvania

Director of Operations, Toll Public Interest Center, Hybrid Eligible Job at University of Pennsylvania

 ...Director of Operations, Toll Public Interest Center, Hybrid Eligible University Overview The University of Pennsylvania, the largest private...  ...Best Employers By State in 2021. Penn offers a unique working environment within the city of Philadelphia. The University...

Freelance Content Writer (Manufacturing) Job at

 ...application, pleasetake our two-part multiple-choice grammar and writing assessment at ( We'll only consider applications that...  ...application. Job Description is looking for awesome freelance writers interested in producing SEO content related to... 

Apex Service Partners

HR Admin Assistant Job at Apex Service Partners

 ...boarding and hiring process, performing background checks, attention to detail, taking employee photos, processing employee insurance, data entry, and new hire orientation. Come be a part of an expanding company. This is a career opportunity with advancement.... 

University at Buffalo (SUNY)

Part-Time Adjunct Instructor - Registered Medical Assistant Program | University at Buffalo (SUNY) Job at University at Buffalo (SUNY)

 ...Position Title: Part-Time Adjunct Instructor Registered Medical Assistant Program Posting Number: F230295 Employer: State FTE: Varies Position Summary: The Buffalo Educational Opportunity Center ( BEOC ) invites candidates who can enthusiastically... 

System One

Digital Content Manager Job at System One

 ...SUMMARY The Digital Content Manager will be responsible for planning, implementing, and managing best in class content for a range of users on the company website. Duties: Drive content projects for their entire lifecycle from planning through post-launch...