Cashier/Rental Car Specialist Job at Pat Lobb Toyota of McKinney, Mckinney, TX

  • Pat Lobb Toyota of McKinney
  • Mckinney, TX

Job Description

Pat Lobb Toyota of McKinney is seeking a Cashier/Rental Car Specialist for our Service department. This position will perform the cashier and rental car activities of the dealership through accurate billing and communication with customers and employees. It is responsible for assisting with customer needs relating to the service, repair or rental of vehicles while ensuring that each customer is treated as an individual, with care and respect. Our service hours are 7am-7pm Monday thru Friday and 7am-4pm on Saturday with rotating schedules to accommodate these hours. Responsibilities:

  • Greet and assist customers promptly.
  • Provide timely, friendly and professional customer service.
  • Listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns.
  • Answer all customer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
  • Collect all payments from customers, extended warranty companies, and others.
  • Obtain customer contact information.
  • Review invoice details with customers.
  • Assist in closing out all customer repair order and rental tickets.
  • Identify, recommend, and support opportunities for process improvement.
  • Update customer’s service history, schedule appointments, enter repair order information.
  • Follow up, resolve, and communicate resolution of customer concerns.
  • Other duties as assigned.
  • Must be authorized to work in the U.S.
  • High school diploma or equivalent
  • Ability to read and comprehend instructions and information
  • Experience using email, Internet and Microsoft Office
  • Valid in-state driver's license
  • Previous customer service experience in retail preferred
  • Professional appearance
  • Excellent communication skills
What We Offer:
  • Growth opportunities
  • Professional, enthusiastic and supportive working environment
  • Company benefits include - Medical, Dental, Vision, Life Insurance; Supplemental insurance offerings including additional Life, Disability, Accident, Cancer and Critical Illness; and 401(k) with employer matching.
We are an equal opportunity employer and a drug-free workplace.

Job Tags

Full time, Saturday, Monday to Friday,

Similar Jobs


Art Director Job at KREWE

 ...VOGUE and on celebrities such as Beyonce, Gigi Hadid, Meghan Markle, Kris Jenner, Hailey Bieber, and Scott Disick, among others. The Art Director / Sr. Art Director will play a pivotal role in helping to shape the visual identity and creative direction of the KREWE... 

Domino's Corporate

Delivery Driver - Lunch Driver 11AM-4PM - 3843 Rochester Rd Job at Domino's Corporate

 ...Job Description Delivery Drivers are responsible for delivering food to customers with excellent customer service and a positive attitude. Hourly Rate: $12/hour + Tips Why deliver for us: Great pay - Our drivers receive a competitive hourly wage (No tip... 


Structural Steel Fabricator-Fitter Job at PPS-HPS

 ...Looking for "TWO- EXPERIENCED", Structural Steel and or Miscellaneous Steel Fabricator-Fitters, that are interested in a TRUE CAREER Opportunity...  ...Reliable Transportation. ~ Pass a Drug Screen. [ Details ]~$25 to $26 an hour ~ If YOU are QUALIFIED, YOU CAN:... 


CDL-A - Dedicated nighttime truck driver - Lowe's Job at Schneider

 ...drivers earn up to $77,000 | Up to $3,000 sign-on bonus Average pay: $1,120-$1,380 weekly Home time: Weekly Experience: All CDL holders Job ID: 240170 Overview ~ Dry van trailer hauling appliances and building products. ~5 loads per week. ~ Drive within... 


Primary Care Physician Needed for Knee Injections in North Carolina JOB-2955405 Job at CompHealth

 ...a mix of new architecture and preserved neighborhoods. It has sports, entertainment, dining, and wonderful weather. Your specialty-...  ...your best interests at the heart of everything they do and pays careful attention to the things that matter to you, from the big, hard-...