Job Description

Gateway Domestic Violence Services is searching for a Case Manager!

WHAT WE DO

Since 1979, Gateway shelters have provided caring, comprehensive services and safe shelter to adults and dependent children fleeing domestic violence. Our 24/7 shelters offer licensed counseling, emergency and extended-stay care, and court advocacy services for victims of domestic violence and their families, in Arapahoe County, Colorado.

Working with Gateway provides an opportunity to serve the community and support our mission to prevent and eliminate intimate partner violence through counseling, residential care, and empowering people for social change.

Learn more about us at:

THE OPPORTUNITY

Under the direction of Extended Stay Shelter Director, our Case Manager provides case management services to victims of domestic violence that include crisis intervention, individual emotional support, advocacy and assist with gaining access to housing. Our Advocates are adept at handling crisis situations and working with diverse populations.

WHAT YOU WILL BE DOING

• Crisis intervention, screening and assessment services to victims of domestic violence, including intake into our residential services.
• Provides advocacy support as needed; may serve as a liaison between local agencies and clients on an emergency basis.
• Assists with applying for benefits and securing necessary documentation.
• Serves as a resource for housing applications and securing appropriate housing.
• Maintains complete client files, including standard forms and progress notes.
• Interacts with clients and resolves disputes using mediation skills.
• Responsible for proper safety precautions and security procedures.
• Understands trauma informed care and how to use it in crisis situations.
• Develops awareness of community resources available to referral partners.

WHAT YOU WILL BRING TO OUR ORGANIZATION

• Bachelor's Degree in Counseling, Social Work or related field preferred, but related work experience will be considered
• A minimum of one-year experience in human services area with experience in counseling and crisis intervention, including a working knowledge of the dynamics of domestic violence.

The successful candidate:

• Embodies Gateway's core values and believes fully in Gateway mission.
• Inspires passion, innovation and action through transparency in their work.
• Experience with domestic violence, knowledge of trauma informed care.
• Values DEI and advances equity throughout the organization.
• Has a positive attitude and openness to supporting people in crisis.
• Ability to work independently with minimal supervision.
• Works effectively as part of a team to deliver overall services.
• CPR and First Aid certified, preferred.
• Excellent written and oral communication skills.
• Bilingual Skills strongly preferred.

WHAT OUR ORGANIZATION IS PROVIDING

• Expected hourly range of $20.30 to $21.75 depending on experience and education.
• Health insurance.
• Life insurance.
• Mileage reimbursement.
• Paid time off, accruing 26 pay periods annually totally 3 weeks of vacation and 12 days of wellness time.
• 10 paid holidays.
• This position is expected to work Monday – Friday, 12:00pm to 8:00pm.

Gateway Domestic Violence Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetics, veteran status, or other legally protected characteristics. In addition to federal law requirements, Gateway Domestic Violence Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Gateway Domestic Violence Services will not discriminate or retaliate against applicants for failing to disclose wage rate history in accordance with applicable law.

Gateway Domestic Violence Services will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Gateway Domestic Violence Services expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gateway Domestic Violence Services employees to perform their job duties may result in discipline up to and including discharge.

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